In this eLearning you will learn about the spectrum of Deaf, deaf and hard of hearing culture and how people’s culture and identity impacts their communication.  In addition, you will learn about assistive communication technology and how to access these devices, setting up an environment that is conducive to communication with the deaf or hard of hearing person. You will explore ways to engage with an interpreter to support positive and productive communication when a person’s primary language is sign language. If the person you are working with has a severe hearing loss and requires C.A.R.T interpretation services or an axillary listening device to support communication, you will learn how to recognize and access the needed supports. By the end of the eLearning you will understand DCYF expectations when working with clients with disabilities under the Americans with Disabilities Act and DCYF Administrative Policy 6.03: Access to Services for Individuals with Disabilities.