Service Referral: An Introduction Part 2 of 2 (eLearning)

This eLearning is the second part of a two-part introduction to service referrals. Building upon the foundational concepts introduced in Part 1, this course revisits the basic workflow for initiating an In-Home or Reunification service referral in the FamLink case management system, augmented by a practical case scenario.

Target Audience

Area Administrators
DCYF Administrative Staff
DCYF Social Workers (case carrying)
DCYF Social Workers (not case carrying)
DCYF Supervisors (case carrying)
DCYF Supervisors (not case carrying)
Program Managers

Learning Objectives

Knowledge 
Apply the workflow for an In-Home or Reunification Service Referral in FamLink in the context of a case scenario.

Navigate resources for additional service referral training and support.
 
Skills
How to prepare an effective In-Home service referral in FamLink for submission and approval.

Identify the relevant information required to provide strong support for needing the service.
 
Values
Recognize the foundational relationship between an effectively prepared service referral and effective service delivery is crucial for the progression of a case.

Acknowledge, prioritize, and adapt to the family’s cultural and accessibility needs when selecting a service type.

Course summary
Available credit: 
  • 0.50 Participation
    Participants should claim only the credit commensurate with the extent of their participation in the activity.
Course opens: 
01/07/2025
Course expires: 
12/31/2035

Available Credit

  • 0.50 Participation
    Participants should claim only the credit commensurate with the extent of their participation in the activity.
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